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Precision Air Services Plc is a fast growing private Tanzanian airline which operates in Partnership with Kenya Airways, with its strategies to expand wings beyond East Africa and Africa.
In order to keep our services at a higher level and meet our customers’ maximum satisfaction, we wish to invite applications from suitably qualified candidates to fill in this challenging position.
POSITION: CUSTOMER SERVICE EXECUTIVE
REPORTS TO: GROUND HANDLING DEPARTMENT
DUTY STATION: KILIMANJARO
RE: RESPONSIBILITIES
You will be reporting to Customer Service Coordinator – Precision Air Services Plc Please take note of your responsibilities
ROLE PURPOSE STATEMENT:
To ensure efficient and effective customer focused check in and boarding in compliance with SLA’s and customer expectations.
KEY ACCOUNTABILITIES/RESPONSBILITIES
To ensure efficient & effective transit of passengers in compliance with carrier’s policies/procedures and customer expectations
To ensure efficient & effective passenger service in compliance with carrier’s policies/procedures and customer airlines approved SLA.
To ensure compliance with safety & security standards in our operations to comply with relevant statutory and industry requirements.
To protect and enhance revenue collection to meet Company and Customer airlines targets.
To effectively communicate relevant aspects of service delivery internally and externally to meet customer expectations.
Ensure and maintain a healthy, safe and secure working environment in compliance with company procedures, regulatory authorities and requirements of customer airlines.
Any other duties as may be assigned by your supervisor
PERFORMANCE INDICATORS:
Comply with customer care standards in terms of serving the passengers.
Nil OTI’s related to poor service.
Comply with laid down standards in verifying validity of passenger’s travel documents.
Comply with laid down standards of appearance and grooming
Compliance with SLA’s.
Customer service delivery reactions/responses.
Compliance with non SLA carriers’ policies & procedures.
Adherence to safety standards
SAFETY:
Taking reasonable care of own safety and security and the safety of others who may be affected by your acts or omission while undertaking our duties/ tasks,
Cooperating with the Company to enable it comply with the relevant regulatory provisions and standards,
Using, in the correct manner, all protective equipment and procedures provided by the company,
Operating only that equipment on which they have been trained and qualified to operate
Reporting to the company, without delay, any defects in procedures or equipment that they are aware of that might compromise safety.
Taking all reasonable and practical measures, this may include the submission of safety reports, to prevent injury or fatality to themselves or other persons and damage to or loss of aircraft.
Avoiding intentionally interfering with anything provided by the Company in the interest of safety
Reporting any conflicts between safety and the operational goals of the Company
RECORDS MANAGEMENT;
Creating, receiving and keeping relevant records in accordance with correct filing rules.
Disposing of records in accordance with authorized disposition instruments and established procedures
COMPETENCIES:
High integrity and communication skills.
Able to work under pressure.
Proactive/results orientated
Team player
Decisive and result oriented
Customer focused
Pleasant & presentable.
KNOWLEDGE, SKILLS, EXPERIENCE
University Graduate
Relevant lATA/ UFTAA qualifications or equivalent
Certification in relevant computer applications
Experience in delivering service in demanding consumer environment
Fluency in appropriate foreign languages an added advantage
Closing Date:
Not later than 20th August 2019
Mode of Application:
If you feel you meet the above requirements please send your application and CV to the
address below. Only short‐listed applicants will be contacted.
Director of Human Resources and Administration
Precision Air Services Plc
Mail Box 70770
Dar es Salaam
Tanzania
E‐mail:pwrecruit@precisionairtz.com
KUONA SELECTION ZA VYUO VINGINE VYOTE TANZANIA 2019/20 BOFYA HAPA ALL UNIVERSITY SELECTION 2019/20
Precision Air Services Plc is a fast growing private Tanzanian airline which operates in Partnership with Kenya Airways, with its strategies to expand wings beyond East Africa and Africa.
In order to keep our services at a higher level and meet our customers’ maximum satisfaction, we wish to invite applications from suitably qualified candidates to fill in this challenging position.
POSITION:SALES EXECUTIVE
REPORTS TO:MANAGER OUTSTATIONS & OFFLINE MARKETS
DUTY STATION:UGANDA
RE: RESPONSIBILITIES
You will be reporting to Manager Outstations & Offline markets Precision Air Services Plc please take note of your responsibilities;
ROLE PURPOSE STATEMENT:
To sell Precision Air product and network to achieve the set sales targets within the assigned territory
KEY ACCOUNTABILITIES / RESPONSIBILITIES
Drive the Passenger Sales and Marketing plan and deliver the company’s business objectives.
Monitor, evaluate recommend pricing levels to deliver expected yield, margin and revenue targets
To be the principal administrator for Precision Air in territory assigned while safeguarding PW’s interest.
Provide input and participate in the identification and progress of new business opportunities for revenue growth (through special prorate/ interline agreements/partnerships etc).
Participate in PW’s passenger revenue budget process.
Assess and propose appropriate incentive schemes to TA, Corporate travel, and Govt so as to enhance productivity, efficiency and maximisation of revenue.
Develop and monitor expenditure budget/actual and control costs.
Any other duties as may be assigned by the management
SAFETY:
Taking reasonable care of own safety and security and the safety of others who may be affected by your acts or omission while undertaking our duties/ tasks,
Cooperating with the Company to enable it comply with the relevant regulatory provisions and standards,
Using, in the correct manner, all protective equipment and procedures provided by the company,
Operating only that equipment on which they have been trained and qualified to operate
Reporting to the company, without delay, any defects in procedures or equipment that they are aware of that might compromise safety.
Taking all reasonable and practical measures, this may include the submission of safety reports, to prevent injury or fatality to themselves or other persons and damage to or loss of aircraft.
Avoiding intentionally interfering with anything provided by the Company in the interest of safety
Reporting any conflicts between safety and the operational goals of the Company
RECORDS MANAGEMENT;
Disposing of records in accordance with authorized disposition instruments and established procedures
Any other duties as may be assigned by your manager
KEY PERFORMANCE INDICATORS
Achieve market share, passenger and revenue targets in terms of (yields, revenue and passenger targets.
Visible revenue/ passenger number growth
Corporate contracts
Incentive schemes for TA, Govt. and Corporate travel.
The annual country revenue and expenditure budget plans.
High efficiency standards through quality of customer relationship
COMPETENCIES
High level of integrity
Strong team player
Customer focused and good PR
Decisive and confident
Result oriented
Good negotiator and articulate communicator
Revenue and cost conscious
KNOWLEDGE, SKILLS, EXPERIENCE
University Graduate or 3 years airline experience in sales and marketing
Excellent computer skills
Strong analytical and visionary skills
Planning and organizational skills
Business acumen
Knowledge of airline business processes is an added advantage
Must have a Valid police certificate of good conduct
Valid Driver’s License with clean driving records
Closing Date:
Not later than 30th August 2019
Mode of Application:
If you feel you meet the above requirements please send your application and CV to the
address below. Only short‐listed applicants will be contacted.
Director of Human Resources and Administration
Precision Air Services Plc
Mail Box 70770
Dar es Salaam
Tanzania
E‐mail:pwrecruit@precisionairtz.com
KUONA SELECTION ZA VYUO VINGINE VYOTE TANZANIA 2019/20 BOFYA HAPAALL UNIVERSITY SELECTION 2019/20
Precision Air Services Plc is a fast-growing private Tanzanian airline which operates in Partnership with Kenya Airways, with its strategy to expand wings beyond East Africa and Africa.
In order to keep our services at a higher level and meet our customers’ maximum satisfaction, we wish to invite applications from suitably qualified candidates to fill in this challenging position.
POSITION:LICENSED AIRCRAFT MAINTENANCE ENGINEER
REPORTS TO:HEAD OF MAINTENANCE
DUTY STATION:DAR ES SALAAM.
ROLE PURPOSE OF THE STATEMENT
Carry out and certify all inspection, repair, replacement tasks on aircraft & aircraft systems and perform certification within his/her dual scope of approval in accordance with TCAA and company regulations at an optimized cost for the business whilst upholding high safety standards to maintain schedule integrity
KEY ACCOUNTABILITIES/RESPONSBILITIES
Assess defects on aircraft, troubleshoot, rectify and
Certify within the dual scope approval for timely release of aircraft to maintain schedule integrity
Carry out scheduled maintenance checks and service bulletins and certify within the dual scope approval for safe and timely release of aircraft within planned downtime for continued airworthiness.
Carry out inspection, repair, replacement, overhaul, modification and testing of aircraft components and aircraft tools and certify within the two component ATA cluster approval for optimal turn-around time to ensure continuous availability of serviceable component.
Carry out and certify maintenance on cabin utilities and i.f.e. systems for utmost customer satisfaction and comfort
Identify and requisition of the required parts
Carry out and certify duplicate inspections on safety critical systems of the aircraft and engines within the single scope approval to ensure system integrity
Report incidents / accident occurrences as per company procedures
Ensure that maintenance tasks are recorded accurately & signed for in order to maintain correct & up to date aircraft history /data
Adhere to the company safety, health and environmental policy
Co-ordinate aircraft towing to and from hangars by communicating with the tower
Apron control and operating the necessary aircraft systems for safe and timely
Movement of the aircraft
Supervise team of technicians
Develop technicians for improved competency/ efficiency
Any other duty as assigned by supervisor
PERFORMANCE INDICATORS:
On time performance
Number of adds raised/cleared
Number of incidents / accidents
Quality audits
No fault found rate on removed components
Optimal material and resource usage
Feedback from peers
Technicians competency
Licences and approvals
COMPETENCIES:
Strong team player
Proactive
Work under time pressure to maintain flight schedules
Have proven integrity, transparency and accountability
Ability to handle multiple tasks without compromising quality
Ability to work independently in hostile environment
Leadership quality
Strong interpersonal communication skills
Analytical
Safety conscious
KNOWLEDGE, SKILLS, EXPERIENCE
Diploma / Degree in the relevant engineering discipline and an approved
Apprenticeship program or diploma in the relevant engineering discipline for at least three years
Working experience in aircraft maintenance
Either dual LWTR plus approval on at least one aircraft type or approval on two components ATA clusters
At least two years as an approved technician
In depth knowledge on aircraft systems
Proficiency in computer applications
Inspection and troubleshooting technique
Supervisory skills
Knowledgeable on TCAA regulations
Knowledgeable on PW procedures
Human factors knowledge
Closing Date:
Not later than 28th August 2019
Mode of Application:
If you feel you meet the above requirements please send your application and CV to the address below. Only short‐listed applicants will be contacted.
Head of Human Resources and Administration
Precision Air Services Plc
Mail Box 70770
Dar es Salaam
Tanzania
E‐mail:pwrecruit@precisionairtz.com